Vision

A committed partner that puts its specialized knowledge of bilingual services delivery to work for Canadian businesses.

Mission

To showcase Canada’s linguistic duality by providing Canadian businesses with translation, revision and bilingual service solutions.

To establish a centre of excellence in translation that provides translators with a healthy work environment and helps everyone to achieve their full potential.

Corporate Values

Our corporate values guide our interactions with our clients and colleagues.
Customer Service
We measure our sucess by your sucess. Always attentive to its clients’s needs, Dualicom develops innovative and well-adapted solutions.
Integrity
Dualicom staff treat colleagues and clients with respect and integrity.
Teamwork
Dualicom is convinced of the power of teamwork. Staff work closely with clients and establish partnerships with other organizations for the benefit of clients.
Excellence
Dualicom sincerely believes that linguistic duality helps Canadian business stand out on the international scene. We care about the success of Canada’s language industry. Indeed building a company that benefits both its clients and staff by creating an environment that fosters learning.

Cultural Practices

Dualicom has adopted seven cultural practices. Staff are expected to consistently exhibit these behaviours when interacting with colleagues, clients and partners.

    • Individually and collectively we hold ourselves accountable for:

-Our impact on business results and interpersonal relationships.
-Delivering on our commitments, agreements and promises.

  • We establish and maintain solid partnerships through straightforward and responsible communication, remaining committed to the success of others.
  • We recognize the contributions and commitments made by others. We are open to people and ideas. We actively seek coaching and apply what we learn from our mentors.
  • We address conflicts and failures by resolving the situation quickly and responsibly.
  • Individually and collectively, we hold ourselves accountable for creating a safe environment where people are comfortable and able to express themselves candidly and responsibly.
  • We regularly acknowledge the success achieved by others and we celebrate all accomplishments, both large and small.

Senior Management Team

With over 40 years of combined experience, our senior management team ensures that all translation services meet the highest possible standards. Having overseeing hundreds of client contracts, we have a long track record of delivering high quality translation services in both official languages.
Marie-France Kenny

1419 Vivaldi Street
Repentigny (Quebec)  J5Y 4E7

(450) 704-2332

mfkenny@dualicom.ca

An experienced manager and certified translator, Marie-France Kenny has won praise from the Commissioner of Offical Languages for her role in managing both translation service and the national official languages program of a Crown corporation. She also has an in-depth understanding of the realities faced by minority official language communities across Canada, having presided over both the Assemblée communautaire fransaskoise and the Fédération des communautés francophones et acadienne du Canada (FCFA). Marie-France Kenny has also been a member of the Acadie-Beauséjour Francization Committee and the Petitcodiac council of the Société des acadiens et acadiennes du Nouveau-Brunswick. She holds a Bachelor of Arts degree from Concordia University, with a major in Spanish, a minor in Italian and a concentration in translation. She has also done further studies in public relations at the University of Regina.
José Deschênes

172 de la Prairie Street
Varennes (Quebec)  J3X 1Y6

(514) 880-2441

jdeschenes@dualicom.ca

A positive team leader, José Deschênes excels at developing and maintaining solid partnerships. Since 2007, he had been playing this key role at Dualicom.

Responsible for corporate development, José Deschênes is capable of finding the best solutions and meeting the highest expectations.

Professional, dynamic and creative, He holds a degree in communications from the University of Sherbrooke and has more than 25 years’ experience in journalism, customer service, and project management.
Curious, methodical and detail-oriented, José Deschêneshas also had the privilege of covering major events as a newspaper editor and television journalist. In 2005, he successfully coordinated language services for the Canada Games in Regina.